Last updated: December 2024
1.Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
- Information provided when you leave reviews or feedback
We also automatically collect certain information when you visit our website, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
2.How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3.Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4.Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security assessments
- Limited access to personal information
5.Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limited processing of your data
- Portability: Receive your data in a structured format
- Object: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@legs-care.com.
6.Cookies
We use cookies and similar technologies to:
- Remember your preferences and cart contents
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7.Contact Us
If you have any questions about this Privacy Policy, please contact us at:
LegsCare Email: privacy@legs-care.com Address: [Company Address]